Our goal is to provide quality, affordable veterinary care for your clients after hours. Obviously, our fees may be more than yours due to the high costs of staffing, equipping, and operating our emergency practice. Most of our clients appreciate the value of the services we provide and report that our fees compare favorably with other similar centers.
Following a thorough intake examination, clients are provided with a detailed medical care treatment plan recommended by the emergency doctor and estimate of fees. Our goal is to offer the best possible care for the pet by recommending optimal, but not excessive, diagnostics and therapeutics. We also recognize, however, that we must work within whatever budget a particular client establishes for the care of his or her pet. We understand that there is a wide variation in the motivation and financial resources of clients seeking emergency and specialty veterinary care.
A deposit of the low range of the estimate is required to begin procedures. Payment in full of any remaining balance is required at the time of discharge. We accept cash, approved checks, and all major credit cards. We also offer the use of CareCredit for those clients with limited financial resources click here to find out more and to apply online . Unfortunately, like other emergency facilities, we are unable to offer our own billing program. Upon discharge, clients are provided with a detailed invoice of their pet’s charges. We welcome any questions that you or your clients may have about our financial policies and procedures.
In order to maintain our high standard of service, we require that payment be made at the time services are rendered. We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges.
We are happy to accept:
- Check (with valid ID)
- Debit Card
- Scratch pay
- American Express
We proudly offer payment plans through our preferred partner, Scratchpay! Scratchypay provides simple and affordable payment plans for pet parents. Checking to see which plan is best for you does not affect your credit, takes about 90 seconds, and can be done from your mobile phone, tablet or computer. Try it now.
When unexpected illness strikes a pet, unexpected expense strikes as well. We accept payment through the CareCredit program. Apply online at: www.CareCredit.com/apply.